Preventive Healthcare

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Concierge Medicine: What It Is, Concierge Doctor, How It Works, Cost, Pros, and Cons

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Table of Contents

Concierge medicine is a healthcare model where patients pay a membership fee for enhanced access to their physician, ensuring personalized care, longer consultations, and same-day or next-day appointments. A concierge doctor provides direct, one-on-one medical attention, often limiting their patient load to focus on quality over volume. This model operates on a subscription basis, with costs varying from a few thousand to tens of thousands of dollars annually, depending on the level of care and services offered. While concierge medicine offers benefits like proactive health management and reduced wait times, it can be expensive and is not typically covered by insurance. This article explores concierge medicine in detail, including how it works, its costs, and its key advantages and disadvantages to help you determine if it’s the right healthcare option for you.

Key Takeaways

  • Concierge medicine offers personalized healthcare with a focus on preventative care, shorter wait times, and enhanced access through membership fees.
  • Patients benefit from a strong doctor-patient relationship and comprehensive services, but the model may not be covered by insurance and can be costly.
  • Choosing the right concierge physician involves researching services, considering health needs, and scheduling consultations to ensure a good fit.

What is Concierge Medicine?

Concierge medicine, also known as boutique or retainer medicine, is a healthcare model in which patients pay a membership fee for enhanced access to their primary care physician. Unlike traditional healthcare, where long wait times and brief consultations are common, concierge medicine prioritizes personalized care, allowing for same-day appointments, extended visits, and direct communication with the doctor. This model fosters a stronger doctor-patient relationship by focusing on preventative care and wellness. With a smaller patient load, concierge physicians can dedicate more time to each patient, ensuring a higher standard of care compared to the often overburdened traditional healthcare system.

An overview of concierge medicine services.

What is the history of the Concierge Medicine Model?

Concierge medicine originated in 1996 when Dr. Howard Maron and Dr. Scott Hall established the first concierge medical practice in Seattle, aiming to provide a more personalized healthcare experience. This model emerged as a response to patient dissatisfaction with traditional healthcare, where long wait times and rushed consultations were common.

Over the years, concierge medicine has evolved, gaining traction among both patients seeking direct access to physicians and doctors looking to escape the constraints of high patient volumes and administrative burdens. Today, it has expanded into various forms, from high-end boutique practices serving affluent individuals to more affordable models that make personalized care accessible to a broader demographic.

What is a Concierge Doctor?

A concierge doctor is a licensed medical professional who provides personalized healthcare services in exchange for a membership or retainer fee. Unlike traditional primary care physicians, who often manage large patient loads and have limited time for each consultation, concierge doctors serve a smaller number of patients, allowing them to offer more attentive and customized care.

This model enables services such as same-day appointments, extended consultations, direct communication, and 24/7 access to medical guidance. While their qualifications—completion of medical school, residency training, and board certification—are the same as traditional doctors, concierge physicians differentiate themselves by focusing on preventative care, wellness planning, and a stronger doctor-patient relationship, rather than the volume-driven approach of standard healthcare systems.

A concierge doctor consulting with a patient.

What Does a Concierge Doctor Do?

A concierge doctor provides comprehensive primary care services with a focus on personalized treatment and preventative health. Their responsibilities include conducting routine check-ups, annual physicals, lab tests, and managing chronic conditions. Unlike traditional physicians, concierge doctors maintain a smaller patient load, allowing for same-day or next-day appointments, extended consultations, and 24/7 direct communication.

They emphasize preventive care by offering tailored wellness plans, early screenings, and proactive health management to help patients maintain long-term well-being. While they do not typically perform major medical procedures or specialized treatments, they coordinate with specialists when necessary. Additionally, concierge medicine doctors handle-less administrative work, dedicating more time to patient care and fostering a strong, ongoing doctor-patient relationship.

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How Does Concierge Doctor Services Work?

Concierge doctor services operate on a membership-based model, where patients pay a monthly or annual fee in exchange for enhanced access to their physician. This fee typically covers routine check-ups, preventive screenings, chronic disease management, and urgent care services without the need for insurance billing. Unlike traditional healthcare models, where doctors manage large patient loads, concierge physicians limit their practice to a smaller group of patients, ensuring same-day or next-day appointments, extended consultation times, and direct communication via phone, email, or video calls.

This approach allows for a more personalized and proactive healthcare experience, with a strong emphasis on preventive care and long-term wellness. Additionally, concierge doctors often coordinate specialist referrals and offer home visits or telemedicine options, providing patients with a convenient and comprehensive healthcare solution.

What are the business models of Concierge Medical Services?

Concierge medical services operate under different business models, each designed to offer varying levels of care, accessibility, and affordability. The following are the primary models used in concierge medicine:

  • Fee-for-Care (FFC) Model: Patients pay a membership fee that covers a set of predefined services, such as routine check-ups and preventive care, while additional treatments are billed separately.
  • Fee-for-Extra-Care (FFEC) Model: Patients pay a base membership fee for core medical services, with optional add-ons like wellness plans, extended consultations, or specialized treatments available at an extra cost.
  • Direct Primary Care (DPC) Model: A more affordable alternative, DPC charges a flat monthly or annual fee for unlimited primary care services, often eliminating the need for insurance billing.

What are the Services offered by a Concierge Physician?

Concierge physicians provide a range of personalized medical services designed to enhance patient care and accessibility. These services ensure a higher level of attention, convenience, and proactive healthcare management.

  • 24/7 Access: Patients can reach their physician anytime, including nights, weekends, and holidays, through direct phone calls, texts, or video consultations. This ensures immediate medical guidance, reducing the need for emergency room visits and providing peace of mind for urgent health concerns.
  • Same-Day or Next-Day Appointments: Patients receive priority scheduling, eliminating long wait times common in traditional healthcare. With a smaller patient load, concierge doctors can accommodate urgent and routine visits promptly, ensuring faster diagnosis, timely treatment, and better health outcomes.
  • Extended Office Visits: Unlike rushed consultations in traditional healthcare, concierge doctors offer longer appointments, allowing for in-depth discussions about medical history, symptoms, and personalized treatment plans. This fosters a stronger doctor-patient relationship and ensures more comprehensive care.
  • Preventive Health Screenings: Concierge physicians emphasize early disease detection by conducting routine screenings such as heart health evaluations, cancer screenings, and full-body assessments. This proactive approach helps identify health risks early, enabling timely interventions and improved long-term wellness.
  • Chronic Disease Management: Patients with conditions like diabetes, hypertension, or heart disease receive continuous monitoring and personalized treatment plans. Concierge medicine doctors provide regular check-ups, medication adjustments, and lifestyle recommendations to manage conditions effectively and prevent complications.
  • Personalized Wellness Plans: Physicians design customized health programs focusing on nutrition, exercise, stress management, and lifestyle changes. These plans help patients achieve long-term health goals, improve energy levels, and enhance overall well-being.
  • On-Demand Virtual Consultations: Patients can connect with their doctor remotely via telemedicine for minor concerns, prescription refills, or follow-up visits. This service enhances convenience, especially for busy professionals or those with mobility restrictions.
  • Comprehensive Diagnostic Testing: Concierge doctors facilitate in-depth medical testing, including advanced lab work, genetic testing, and imaging services, ensuring quicker results and more accurate diagnoses. This leads to proactive and targeted treatment plans tailored to individual health needs.
  • Specialist Coordination and Referrals: When specialized care is needed, concierge physicians streamline referrals to top specialists, ensuring quick access to expert medical opinions and treatments. They also collaborate with specialists to provide integrated, coordinated healthcare.
  • At-Home or Office Visits: Some concierge medicine doctors offer the convenience of house calls or workplace visits for medical check-ups, treatments, or urgent care. This service benefits busy professionals, elderly patients, or individuals with mobility issues, ensuring they receive care in a comfortable environment.

How much does Concierge Medical Care Cost?

The cost of concierge medical care varies widely depending on the level of service and the physician’s practice. Patients typically pay an annual retainer fee, which can range from a few hundred to several thousand dollars per year. Factors influencing the cost include the range of services offered, the physician’s experience, and the location of the practice.

Higher-end concierge practices may charge upwards of $30,000 per year, offering extensive personalized care and on-call services. On the other hand, more affordable options are available, with some practices charging as little as $2,500 annually. This flexibility allows individuals with varying budgets to access concierge healthcare.

It’s important to consider what is included in the fee. Some practices may offer comprehensive services, including preventive care, wellness plans, and urgent care, while others might charge additional fees for specialized treatments or procedures. Understanding the cost structure and what you are paying for is crucial when choosing a concierge physician.

Is Concierge Medicine Covered by Medicare or Insurance?

No, concierge medicine is generally not covered by Medicare or traditional health insurance. Patients are responsible for paying the full membership or retainer fee out-of-pocket, as Medicare and most insurance plans do not reimburse for these costs. While some concierge practices may accept insurance for specific medical services like lab tests or procedures, the membership fee itself is not covered. Concierge care often includes personalized services such as extended visits, 24/7 physician access, and wellness programs, which go beyond the scope of standard insurance plans. As a result, patients must evaluate whether the benefits of concierge medicine justify the additional financial commitment.

What are the Pros of Concierge Healthcare Services for Patients?

Concierge healthcare services provide significant advantages for patients by offering personalized, proactive, and easily accessible medical care. Below are the key benefits:

  1. Personalized Care: Concierge medicine prioritizes individualized treatment plans tailored to each patient’s specific health needs. With extended consultation times and fewer patients per physician, doctors can conduct thorough medical evaluations, track long-term health trends, and offer preventive strategies. A study in The Journal of Family Practice found that patients in concierge care reported higher satisfaction and better management of chronic conditions compared to those in traditional healthcare settings.
  2. Enhanced Access to Physicians: Patients have 24/7 direct communication with their doctors via phone, email, or virtual consultations, reducing delays in receiving medical attention. Research published in Health Affairs suggests that immediate access to a primary care provider leads to faster diagnosis, better disease management, and fewer hospitalizations, reducing emergency visits by up to 30%.
  3. Same-Day or Next-Day Appointments: Concierge physicians limit their patient load, ensuring prompt scheduling of medical visits without long wait times. According to a Mayo Clinic Proceedings study, reduced appointment wait times significantly improve treatment outcomes, especially for conditions requiring early intervention, such as infections or cardiovascular issues.
  4. Proactive Preventive Care: With more time dedicated to each patient, concierge doctors focus on early disease detection through regular screenings and in-depth health assessments. The American Journal of Preventive Medicine reports that proactive preventive care reduces hospital admissions by 40% and lowers overall healthcare costs by preventing chronic diseases before they escalate.
  5. Better Management of Chronic Diseases: Concierge medicine provides ongoing monitoring and management of chronic conditions like diabetes, hypertension, and heart disease. A New England Journal of Medicine study found that personalized care plans in concierge settings led to a 20% improvement in medication adherence and a 25% reduction in disease-related complications.
  6. Reduced Emergency Room Visits: With direct access to physicians and timely appointments, concierge medicine minimizes the need for urgent care and emergency room visits. A JAMA Internal Medicine study found that concierge patients experienced 50% fewer non-essential ER visits compared to those in traditional healthcare, leading to lower out-of-pocket expenses and improved continuity of care.
  7. Comprehensive Health and Wellness Plans: Concierge doctors provide customized wellness programs, including dietary guidance, fitness planning, stress management, and mental health support. A study by The National Center for Biotechnology Information (NCBI) found that patients who follow structured wellness plans experience a 35% improvement in overall well-being and a 15% reduction in obesity-related risks.
  8. Higher Patient Satisfaction and Trust: Concierge healthcare fosters strong doctor-patient relationships, improving trust and communication. A survey published in Medical Care Research and Review showed that 90% of concierge medicine patients reported greater satisfaction with their healthcare experience compared to just 50% in traditional primary care models.

By offering faster, more personalized, and preventive care, concierge medicine enhances patient outcomes and satisfaction while reducing the inefficiencies of conventional healthcare systems.

Benefits of concierge healthcare services for patients.

What are the Pros of Concierge Medical Practice for Physicians?

The concierge medicine model provides several benefits for physicians, allowing them to offer higher-quality care while improving their professional and personal well-being.

  1. Reduced Administrative Burden: Physicians in concierge medicine handle fewer insurance-related tasks and paperwork, allowing them to focus more on direct patient care. A study published in Health Affairs found that traditional primary care physicians spend up to 50% of their time on administrative tasks, whereas concierge doctors significantly reduce this burden, improving efficiency and job satisfaction.
  2. Improved Work-Life Balance: With a smaller patient load and more flexible schedules, concierge physicians experience lower stress levels and reduced burnout. According to a JAMA Internal Medicine study, 60% of primary care physicians report symptoms of burnout, while concierge doctors, with better time management, report higher career satisfaction and a healthier work-life balance.
  3. Stronger Doctor-Patient Relationships: Concierge medicine fosters deeper connections between doctors and patients due to longer appointments and continuous care. Research from The Annals of Family Medicine indicates that strong physician-patient relationships lead to better treatment adherence, improved patient outcomes, and a more fulfilling practice for doctors.
  4. Higher Earning Potential: Physicians can generate stable, predictable revenue through membership fees rather than relying on insurance reimbursements and fluctuating patient volumes. A study from Medscape Physician Compensation Report found that some concierge doctors earn 20–30% more than those in traditional practices due to direct patient payments and lower overhead costs.
  5. Greater Medical Autonomy: Without the constraints of insurance regulations, concierge physicians have more control over treatment decisions, diagnostic approaches, and patient care plans. Research in BMJ Open suggests that medical autonomy contributes to increased job satisfaction and improved clinical decision-making among physicians.
  6. More Time for Preventive and Personalized Care: Concierge doctors can focus on proactive health management rather than reactive treatment. Studies from The New England Journal of Medicine show that preventive care reduces long-term healthcare costs and leads to better patient outcomes, making the practice more rewarding for physicians.
  7. Lower Patient Volume, Higher Quality Care: Concierge physicians typically manage fewer patients (often 300–600 compared to 2,000–3,000 in traditional practices), allowing them to dedicate more time to each individual. Data from The American Journal of Managed Care indicates that lower patient volumes lead to higher-quality care, improved diagnostic accuracy, and better treatment outcomes.

By reducing administrative burdens, enhancing patient relationships, and improving financial stability, concierge medicine allows physicians to practice medicine with greater satisfaction and effectiveness.

What are the Cons of Concierge Medicine?

Despite its many advantages, concierge medicine has some drawbacks that may limit its accessibility and feasibility for certain patients and physicians.

  1. High Cost: Concierge care requires a membership fee, often ranging from a few thousand to tens of thousands of dollars annually, making it inaccessible for many. Health Affairs reports that this model primarily serves wealthier patients.
  2. Limited Availability: With fewer patients per doctor, concierge medicine is mostly found in urban areas. The Journal of Rural Health highlights its lack of presence in rural and underserved regions.
  3. Widening Healthcare Disparities: As more physicians transition to concierge medicine, fewer remain in traditional primary care, reducing access for lower-income patients. JAMA Network Open warns this could worsen physician shortages.
  4. Not Covered by Insurance or Medicare: Patients must pay out-of-pocket for membership fees, as insurance typically does not cover concierge services. This creates additional financial burdens, especially for those still needing insurance for specialist care.
  5. Physician Accessibility Concerns: While concierge doctors limit patient loads, some take on too many clients, leading to scheduling issues. Medical Economics reports that some patients struggle to get last-minute appointments despite premium fees.
  6. Lack of Emergency and Specialized Care: Concierge medicine mainly covers primary care, meaning patients must seek separate specialists or hospital services for major medical needs, leading to extra costs and logistical challenges.

How To Select The Right Concierge Physician?

Selecting the right concierge physician requires careful consideration to ensure the best fit for your healthcare needs. Follow these steps to make an informed decision:

  1. Research available practices: Look for concierge physicians in your area and compare their services, fees, and patient reviews. Check their websites, testimonials, and third-party reviews to assess reputation and quality of care.
  2. Verify credentials and experience: Ensure the physician is board-certified and has relevant experience in primary care or specialized areas that align with your health needs. Look for additional certifications in preventive medicine, longevity, or chronic disease management if applicable.
  3. Assess service offerings: Review the scope of services included in the membership fee. Look for key benefits such as 24/7 access, same-day appointments, preventive screenings, wellness programs, and chronic disease management.
  4. Compare costs and value: Evaluate membership fees and additional costs for extra services. Understand what is covered and whether the pricing aligns with your budget and healthcare needs. Be aware of hidden charges for specialized treatments or diagnostics.
  5. Schedule a consultation: Meet with potential physicians to discuss their approach to care, availability, and communication style. Ask about response times, emergency access, and their philosophy on patient care.
  6. Consider patient load and accessibility: Ensure the physician limits their patient panel to maintain personalized care. A lower patient-to-doctor ratio means more time for in-depth consultations and proactive health management.
  7. Review contract terms and flexibility: Carefully read the membership agreement to understand service commitments, refund policies, and termination clauses. Ensure there are no unexpected restrictions or limitations.

By following these steps, you can confidently choose a concierge physician who aligns with your health priorities, accessibility needs, and budget.

Is a Concierge Medicine Doctor Right for You?

Yes, a concierge medicine doctor can be a great option if you require frequent medical attention, have chronic health conditions, or prioritize personalized, immediate healthcare access. This model is particularly beneficial for individuals who value extended doctor visits, preventive care, and 24/7 availability. However, if you rarely visit the doctor or are comfortable with traditional insurance-based healthcare, the cost of concierge medicine may not be justified. Since concierge services require out-of-pocket payments, it's essential to consider your healthcare needs, budget, and the level of access you expect before committing to this model.

When May Concierge Medical Service Not Be the Best for You?

Concierge medical service may not be the best choice if you rarely need medical care, have minimal health concerns, or are satisfied with your current healthcare provider. If you primarily rely on insurance-covered services, the out-of-pocket membership fees for concierge care may not offer enough value to justify the expense. Additionally, individuals who require specialized treatments, emergency care, or hospital-based services may still need traditional insurance, as concierge medicine mainly covers primary and preventive care. Those living in rural or underserved areas may also find limited availability of concierge doctors, making access inconvenient. Before committing to this model, it's important to evaluate your healthcare needs, budget, and the level of access you truly require.

Who Benefits the Most from Concierge Doctors?

Concierge doctors are most beneficial for individuals who require frequent medical attention, value personalized care, and prioritize immediate access to a physician. Busy professionals and executives benefit from flexible scheduling, same-day appointments, and 24/7 physician access, allowing them to manage their health without disrupting their work commitments.

Patients with chronic conditions such as diabetes, heart disease, or autoimmune disorders receive continuous monitoring, personalized treatment plans, and proactive disease management, reducing complications and hospital visits. Older adults who need preventive care and regular check-ups also find concierge medicine advantageous due to extended consultation times and a stronger doctor-patient relationship. Additionally, high-net-worth individuals who seek premium, hassle-free healthcare services appreciate the convenience and exclusivity of concierge medicine.

Are Concierge Physicians Suitable for Executives?

Yes, concierge physicians are highly suitable for executives' health, offering flexible, and immediate access to healthcare. With demanding schedules and frequent travel, executives often struggle to find time for routine medical visits. Concierge Medicine eliminates long wait times by offering same-day or next-day appointments, 24/7 direct communication, and virtual consultations, ensuring seamless healthcare access without disrupting work commitments. Additionally, concierge doctors focus on preventive care and personalized wellness plans, helping executives manage stress, optimize performance, and maintain long-term health. By providing proactive healthcare management and minimizing downtime from illness, concierge medicine aligns well with the needs of busy professionals.

Where can you get concierge physicians?

Concierge physicians are available in private practices, exclusive medical groups, and high-end healthcare networks that specialize in personalized care. Many operate independently or within boutique clinics that cater to a limited number of patients, ensuring premium medical attention. Some hospitals also offer concierge medicine programs as part of their executive health services, providing enhanced access to top specialists. Additionally, longevity and wellness centers like Fountain Life integrate concierge medicine with preventive and regenerative healthcare, focusing on proactive disease management and overall well-being. Patients can find concierge physicians through specialized directories, direct referrals, or by researching concierge medical practices in their area.

Experience Next-Level Concierge Healthcare with Fountain Life

For those seeking a concierge medical experience that goes beyond traditional primary care, Fountain Life offers an advanced approach to personalized healthcare. Combining concierge medicine with cutting-edge longevity and preventive health solutions, Fountain Life provides early disease detection, proactive wellness planning, and advanced diagnostics that help you optimize long-term well-being. With access to world-class physicians, AI-driven health insights, and comprehensive longevity programs, Fountain Life ensures that members receive more than just immediate access to a doctor—they gain a roadmap to a longer, healthier life.

Whether you’re a high-performance professional, an executive, or someone prioritizing proactive health management, Fountain Life’s concierge services deliver the ultimate in precision medicine, giving you control over your long-term health outcomes.

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Do Longevity Centers Provide Concierge Physicians?

Yes, many longevity centers provide concierge physicians as part of their personalized healthcare services. These centers focus on proactive, preventive, and regenerative medicine, offering tailored health plans to optimize longevity and overall well-being. Concierge physicians in longevity centers provide in-depth assessments, advanced diagnostic testing, and continuous monitoring to help patients prevent age-related diseases and maintain peak health. Fountain Life, a leading longevity center, integrates concierge medicine with cutting-edge medical technologies, offering VIP healthcare experiences, early disease detection, and personalized wellness strategies. Other longevity-focused centers, such as the Human Longevity Institute and Mayo Clinic’s Executive Health Program, also provide concierge-style medical care to individuals seeking proactive and high-touch healthcare solutions.

What is the difference between a concierge physician and a longevity doctor?

While both concierge physicians and longevity doctors provide personalized healthcare, their focus and approach differ significantly. Concierge physicians primarily offer enhanced access to medical care, focusing on primary and preventive care with same-day appointments, extended consultations, and direct communication. They provide a broad range of general medical services but do not necessarily specialize in age-related interventions. In contrast, longevity doctors specialize in preventive and regenerative medicine, utilizing advanced diagnostics, genetic testing, and lifestyle interventions to slow aging and optimize long-term health. Their approach often includes personalized nutrition, hormone optimization, and early disease detection strategies.

What is the Future of Concierge Medicine?

The future of concierge medicine looks promising as more patients prioritize personalized, accessible, and preventive healthcare. With growing dissatisfaction in traditional healthcare due to long wait times and limited physician interaction, the demand for concierge services is rising. Major healthcare networks are incorporating concierge-style models, and technology advancements like telemedicine and AI-driven health monitoring are further enhancing accessibility. Additionally, lower-cost concierge options are emerging, making the model more affordable for a broader audience. While it may not replace traditional healthcare entirely, concierge medicine is expected to become more widely accepted, particularly among those seeking premium, patient-centric medical care.

The future of concierge medicine.

What are the key differences between Concierge Medical Care and Traditional Primary Care?

Concierge medical care differs from traditional primary care in accessibility, service quality, and approach to patient care. In concierge medicine, patients pay a membership fee for enhanced access, allowing for same-day or next-day appointments, extended office visits, and direct communication with their doctor.

In contrast, traditional primary care often involves longer wait times and shorter, insurance-based consultations due to high patient volumes. Another major difference is the focus on preventive health—concierge physicians emphasize proactive wellness strategies, regular screenings, and lifestyle interventions, while traditional primary care typically prioritizes treating existing illnesses and managing chronic conditions.

Additionally, concierge care reduces administrative burdens by operating outside insurance constraints, whereas traditional primary care relies on insurance reimbursements, leading to more paperwork and potential treatment limitations. These differences make concierge medicine ideal for individuals seeking highly personalized, convenient healthcare, while traditional primary care remains a more affordable option for those relying on insurance-based medical concierge services.

What are the alternative healthcare models for Concierge Physicians?

Several alternative healthcare models offer personalized medical care without the high costs associated with concierge medicine.

  • Direct Primary Care (DPC): DPC operates similarly to concierge medicine but at a lower cost. Patients pay a flat monthly fee for unlimited primary care visits, preventive care, and basic medical services. Unlike concierge medicine, DPC does not bill insurance and typically excludes luxury services like 24/7 direct access and in-depth wellness plans.
  • Integrated Care Models: These models combine primary care with specialized medical services, offering a coordinated approach to healthcare. Unlike concierge medicine, which focuses on direct patient-physician relationships, integrated care involves multiple providers working together to manage complex health conditions efficiently.
  • Telemedicine Services: Telemedicine provides virtual healthcare through video calls, phone consultations, and remote monitoring. While concierge medicine includes direct in-person and virtual access, telemedicine primarily focuses on remote care, making it a more affordable and convenient alternative for those who don’t need frequent in-office visits.

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